Careers / Expert Network / Customer Success Consultant
🤝 Customer SuccessCustomer Success Consultant
Role Overview
Support client onboarding and platform success across FOGS's HR, payroll and EPF platforms. Applications are accepted throughout the year — there is no closing date for Expert Network opportunities.
What You'll Do
- Support client onboarding across FOGS's HR, payroll and EPF platforms
- Monitor client platform usage and proactively flag issues
- Coordinate with delivery teams to resolve client queries
- Contribute to client-retention and satisfaction initiatives
Who We're Looking For
- 2+ years of customer success or client-servicing experience
- Strong, empathetic client communication skills
- Comfortable learning and supporting multiple software platforms
- Proactive, detail-oriented follow-through
Growth Opportunities
Consultants who build strong client relationships are matched to FOGS's larger, strategic client accounts.
About the Network
You'll join FOGS's Customer Success network, supporting client relationships across the Forge platform ecosystem.
Role at a Glance
CategoryCustomer Success
Engagement TypeConsultant / Rolling Intake
LocationIndia · Remote / Hybrid / Client Location
ApplicationsAlways Open
Benefits Snapshot
Flexible, engagement-based work with FOGS clients.
Matched to opportunities as they arise — no closing date.
Access to FOGS's Forge platform ecosystem and client network.
Priority access to future retained and long-term mandates.
Related Roles
✉️ Apply Now
Apply to the Expert Network — Customer Success Consultant
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India
+91 88919 09965United Kingdom
+44 7436 382395🔒 No spam🔄 Rolling review
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